Guests, not patients.
What if crisis care felt a little different?
In this episode, we speak with Danny, Centre Manager of Neami’s Urgent Mental Health Care Centre in Adelaide, about a different approach to supporting people experiencing mental health crisis.
At the centre, people are welcomed as guests, not patients or clients. We explore what this means in practice, from peer support and a philosophy of “care, not treatment” to a calm, lounge room-like environment where guests are recognised as the experts in their own lives.
Danny shares what happens when someone walks through the door, why the centre prioritises safety over surveillance, and how small shifts in language, environment and relationships can transform the experience of crisis.
Breaking the Taboo: Giving a voice to the topic of suicide [Online]
An exploration of how we understand, support and manage the experience of suicide.
Breaking the Taboo: Giving a voice to the topic of suicide [In-Person]
An exploration of how we understand, support and manage the experience of suicide.